NHS Referrals

You may need a referral to another clinic or hospital for further care having consulted one our doctors. We can offer a wide choice in most cases, but sometimes the NHS restricts your care to certain local providers. This is true of physiotherapy and mental health services.

We use the e-Referral  system for most NHS referrals. This allows us to look at and choose from many suitable services and either book an appointment for you during your consultation, or give you a list of clinics to choose from at your leisure.

Details of what to expect will be provided by the referrer and should include an electronic or written letter from the NHS giving details of the referral, including relevant passwords and whether you need to take any further actions.

If you have not received such a letter, please email or call the surgery.

You can then ring the booking numbers on your printout to make your appointment, at a time convenient to you, or go online book.


NHS e-Referral Tracking

If your doctor has referred you to a specialist for further care you will be referred using the ‘NHS e-Referral’ system.

Following your referral you will either be contacted by the hospital directly, be given a specific appointment time by the clinician who refers you or be asked to book the appointment yourself.


To track your e-Referral you will need the following details to log into the e-Referral website:

  • Your date of birth
  • Reference number
  • Password

To track an e-Referral, click here.

Some referrals have to be sent off by letter or fax and then you wait to be called in for an appointment. 

If there is a chance you might have cancer, your doctor will arrange a 2 week wait referral, so that investigations can start quickly. You will be given a hospital appointment date or the hospital will call you for an appointment, within 2 weeks. You should get a leaflet explaining that you are being assessed for possible cancer, but that most people being sent up in this way turn out not have it.

Private Referrals

We can refer you to private practitioners and hospitals if you wish. The cost of private work will have to be borne by yourself or any health insurance you have. The NHS does not pay for it. 

We provide a referral letter, often by email, so that you can make your own appointment. We charge for filling in the forms that the medical insurance companies may require as this is not NHS work.