Appointments Consult a clinician, routine appointments, sick notes and more...

For Health reviews, including Asthma reviews and Smoking cessation please visit Health Reviews.

For self-help and minor illnesses, please visit Self Help.

You can also get help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis. No appointment is necessary.

Find your nearest pharmacy:

• Urgent Appointments get Medical Assistance for urgent issues (not emergencies):

  Urgent Appointments

  To request an urgent appointment for today (Monday to Friday):

  • use our appointment request form, Monday to Friday from 7:30am to 5pm. We will respond within 4 hours during opening times
  • phone us on 0207 924 4413, Monday to Friday from 8am to 6.30pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
  • When you get in touch, we’ll ask what you need help with.

   

  We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

• Routine Appointments for non-urgent medical assistance in the next 7 days:

  Routine Appointments

  To request a routine appointment in the next 7 days:

  • use our appointment request form, Monday to Friday 7:30am to 5pm. We will respond within 4 hours during opening times
  • phone us on 0207 924 4413, Monday to Friday from 8am to 6.30pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
  • use your NHS account (through the NHS website or NHS App) to book a screening test

   

  When you get in touch, we’ll ask what you need help with.

  We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

• Your Appointment find out more about your appointment:

  Your Appointment

  However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

   

  Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

  Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs
• Late For Your Appointment? find out what to do if you’re late for your appointment:

  Late for your Appointment

  Please attend your appointment on time, if you are more than 5 minutes late the staff member will be asked whether you can be seen or need to rebook.

  If you are not seen you will not be able to rearrange your appointment until the next available appointment except in the event of an urgent medical issue that requires attention that day.

• Cancelling/Changing An Appointment what to do if you can’t attend your appointment:

  Cancelling or Changing an Appointment

  To cancel your appointment:

  • use our online request form
  • use your NHS account (through the NHS website or NHS App)
  • reply CANCEL to your appointment reminder text message
  • phone us on 0207 924 4413, Monday to Friday from 8am to 6.30pm
• Get Help When We’re Closed find out to get medical assistance when the surgery is closed:

  If you need help when we are closed

  If you need medical help now, use NHS 111 online or call 111.

  NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

  Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

• Home Visits for medical assistance when you can’t come to the surgery:

  Home Visits

  If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

  To request a home visit, it’s helpful if you use the online form or phone the practice as soon after 8am as possible.

• See also… for sick notes, test results, referrals and cancelling an appointment

  See also…

  Sick Notes

  Test results

  Referrals

  Cancel an appointment

  Medical Reports and Letters