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Welcome to the Lavender Hill Group Practice Website
"A proud NHS teaching family practice, aiming to provide excellent personal medical care to people in Battersea."
For enquiries relating to your clinical care (for example requests for letters or an update on a referral), please email the practice. If you do not have an email address or are unable to contact the practice via email then please contact our reception and administration team via telephone or in writing.
We will deal with your email enquiry within 7 days. If your request is more urgent, please contact reception via telephone.
Our email address is swlccg.lavenderhillgp@nhs.net and our phone number is 0207 924 4413.
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The NHS and General Practice are facing exceptional pressure once more which has led to longer response times to your queries and you having to wait longer for appointments. We are working hard to minimise such delays but would like to thank you in advance for your understanding. |
Extra GP services on weekends and bank holidays (December and January)
On weekends and bank holidays from Saturday 18 December until Sunday 30 January, 8am to 8pm, you can call 0333 332 6570 and selection option 6 if you need urgent help for a non-life-threatening condition.
GP practices in Wandsworth will be providing extra appointments on weekends and bank holidays from Saturday 18 December 2021 until Sunday 16 January 2022.
When you call the number, you will be assessed by a clinician and offered a suitable appointment or advice if required. This may be a video or face to face appointment.
Outside of these hours please call 111.
Don’t forget that you can also go to your local pharmacy for non-urgent health advice.
Please only call 999 if you believe there is a life-threatening emergency.
COVID-19 Vaccine Update
Thank you for all your enquiries about the Covid-19 vaccine.
Lavender Hill Group Practice is working together with other Battersea practices within our Primary Care Network to provide the Covid Booster vaccination from the Bridge Lane Annex (just off Battersea Bridge Road) - 20 Bridge Lane, London SW11 3AD.
Clinicis will run over the weekend and some week days, with the first one taking place in October, running throughout November, December and in the new year.
We are contacting all eligible patients who have had their second dose over 3 months ago.
If you have any queries on your eligibility, please send us an email or call us (please do not call Bridge Lane Group Practice as they will not be able to help you).
Face to face appointments - 20th May 2021
When the pandemic started in March 2020, GPs converted all first contact with patients to telephone or video appointments. If patients needed a physical examination then face to face appointments were arranged, with the doctor wearing full PPE. Although now a lot of people have had their vaccines, and the rates of coronavirus infection, hospital admission and death are reduced, there is real anxiety about the impact of both known (i.e. the Indian) and unknown variants of the coronavirus. We do not know what degree of protection the vaccines give regarding either transmissibility or the severity of infection. So the Practice is continuing to have our first contact with patients by telephone for assessment and information gathering.
NHSE has recently made an announcement on face to face GP appointments, however there had been no consultation with GPs prior to this, and no time to ensure that the proposed face to face appointments could be organised in a way to ensure that waiting rooms would not become congested, and clinical rooms could be properly cleaned between each patient.
The Practice would like to bring back directly bookable face to face appointments, but we have to do this in a responsible way to ensure that we are not inadvertently exposing our patients and our staff to risks of infection. Therefore, we are following the advice of the British Medical Association and the Local Medical Committees to continue our current model of appointments until we have sufficiently good structures in place.
NHS Patients, staff and visitors must continue to wear face coverings in healthcare settings
Covid restrictions will end in many settings in England from Monday, 19th July.
However, Public Health England’s infection prevention control guidelines are set to remain in place for all staff and visitors.
That means NHS visitor guidance will stay in place across all health services including GP practices to ensure patients and staff are protected.
Staff, patients and visitors will also be expected to continue to follow social distancing rules when visiting any care setting as well as using face coverings, mask and other personal protection equipment.
Lavender Hill Group Practice will continue to support staff in ensuring that the guidance is followed in our facilities.
More information can be found here: https://www.england.nhs.uk/2021/07/nhs-patients-staff-and-visitors-must-continue-to-wear-face-coverings-in-healthcare-settings/
Coronavirus - Important Information
We are still seeing patients face to face.
Please discuss your medical problem with a doctor or a nurse on the phone before coming to the practice.
You will not be able to enter the buildling to see a doctor or nurse unless this has been arranged in advance. This is to safeguard the most vulnerable members of the community so that they can safely attend the practice.
Your NHS Data matters
There have been posts on social media with false information about opting out of sharing your data with the NHS.
Here's what you need to know:
- There is no 30 September deadline for opting out of sharing your data. You can opt out at any time.
- NHS Digital will never sell your data.
- There are strict rules about how NHS can use your data. It's only shared securely and safely.
- Shared data helps the NHS. It has been used to find the first treatment for coronavirus and for vaccine research.
Read NHS Digital's response to the false information about the national data opt-out
Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.
You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.
Type 1 Type 2 opt out explanation
National data opt-out
You can choose whether your confidential patient information is used for research and planning. To find out more visit nhs.uk/your-nhs-data-matters.
You do not need to do anything if you are happy about how your confidential patient information is used. You can change your choice at any time.
Type 1 opt-out: medical records held at your GP practice
You can also tell your GP practice if you do not want your confidential patient information held in your GP medical record to be used for purposes other than your individual care. This is commonly called a type 1 opt-out. This opt-out request can only be recorded by your GP practice.
Type 2 opt-out: information held by NHS Digital
Previously you could tell your GP practice if you did not want us, NHS Digital, to share confidential patient information that we collect from across the health and care service for purposes other than your individual care. This was called a type 2 opt-out.
The type 2 opt-out was replaced by the national data opt-out. Type 2 opt-outs recorded on or before 11 October 2018 have been automatically converted to national data opt-outs.
Opt out useful information
For type 1 opt out a form needs to be completed and returned to the practice. This can be obtained by visiting https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/other-ways-to-manage-your-choice/
You can also make or change a choice for yourself by phoning the NHS Digital Contact Centre.
The phone number is 0300 303 5678 – Monday to Friday, 9am to 5pm (excluding bank holidays).
A member of staff can:
- help you use the online service
- make or change a choice on your behalf
- print and post a form to you
Use this service to:
- choose if your confidential patient information is used for research and planning
- change or check your current choice
Your choice will be applied by:
- NHS Digital and Public Health England
- all other health and care organisations by 30 September 2021 (delayed from March 2020 to allow organisations to focus on the COVID-19 outbreak). Read more about the extension to the compliance deadline for national data opt-out.
Any choice you make will not impact your individual care.
Coronavirus - key information
Please follow UK government advice to stay alert to the signs of the virus in order to stay safe.
In particular, if you have any of the following:
- a high temperature
- a new continuous cough
- a loss of, or change in, your sense of taste or smell
Then you must self-isolate for at least 10 days. You should arrange a test to see if you have COVID-19. Do not go to a GP surgery, pharmacy or hospital.
If you live with others, all other household members must stay at home and not leave the house for 14 days.
You do not need to contact 111 to tell them you're staying at home. Testing is arranged via the UK Government Coronavirus website, https://www.gov.uk/coronavirus.
For routine health information and advice: use the NHS website, https://www.nhs.uk/conditions/coronavirus-covid-19/. If you don't find your answer then please contact the surgery via phone or email.
For urgent advice: Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
Further information via
https://www.gov.uk/coronavirus - the UK government website. You can organise testing for yourself or others from this website.
Update to our services during COVID-19 Pandemic
Our nurses, doctors and wider members of staff are all seeing patients face to face.
In order to protect the local community from the spread of COVID-19 (Coronavirus), our appointment system is changing.
For an appointment with a GP, please book a telephone appointment either by calling the surgery or by booking via online patient access. The GP will call you at the time arranged, and arrange a video appointment or a face-to-face appointment if necessary. Unless you have no other way of booking an appointment, please do not come in to book an appointment - if you do, you will be asked to return home and phone us. We continue to provide full medical services.
For appointments with the nursing team please call the surgery.
Online consultation triage. Our online triage service, doctorlink, is working as normal. It can be used for routine appointments, or if you are not sure how quickly you should see a doctor or a nurse. To use doctorlink, please visit our Appointments page.
For repeat prescriptions of contraceptive pills - please arrange a phone consultation with a GP and a 3 month prescription can be issued over the telephone. If you are able to get your blood pressure checked, either with a friend, relative or in a local pharmacy, we may be able to prescribe a longer course.
Please do not order repeat prescriptions early for routine medications. As per national guidance, if prescriptions are requested early they will not be completed.
For enquiries relating to your clinical care (for example requests for letters or an update on a referral), please email the practice. If you do not have an email address or are unable to contact the practice via email then please contact our reception and administration team via telephone or in writing.
We will deal with your enquiry within 7 days. If your request is more urgent, please contact reception via telephone.
Our email address is swlccg.lavenderhillgp@nhs.net and our phone number is 0207 924 4413.
Keep up to date with the latest practice news
Practice News
Black Lives Matter - Our Practice Statement:
We are Lavender Hill Group Practice. We are proud to serve the diverse population of Battersea, and be part of its community.
We do not, and must never, accept racism, homophobia or transphobia.
We are committed to addressing inequalities and tackling discrimination of any kind, both within our organisation and in our local community.
We will listen and act on your concerns; we will ensure that the communities we serve are involved in planning and decision making; and we will work hard to address any disparity or difference in how you experience the NHS as a member of its staff; or as a patient that it serves.
If there’s something we haven’t got right, please talk to us.
