CLASS 4 MEDICINES DEFECT INFORMATION:
The company which manufactures emerade has asked us to contact you with the following information about your autoinjector emerade pens. There have been reports of emerade failing to inject the adrenaline due to a blockage of the needle. This potentially affects 0.23% of pens. The company has therefore reinforced the advice always to carry two in-date pens. Please check the expiry dates of your pens, and ensure that you always carry two. If you only have one pen, or if your pens are nearing the expiry date, please contact the surgery for a new script.
Please see this link for further information about how and when to use these pens safely
Further information is available via the following link
CQC INSPECTION, COMMENTS FROM OUR PATIENTS' PARTICIPATION GROUP
The Practice was inspected in February 2019 and the PPG considered the report from the CQC at our recent meeting.
We are pleased that the practice is classified as “GOOD” in all these aspects:
- Are services effective
- Are services caring
- Are services responsive
In addition the classification was GOOD in the following specific areas:
- Older people
- People with long-term conditions
- Families, children and young people
- Working age people (including those recently retired and students)
- People whose circumstances may make them vulnerable
- People experiencing poor mental health(including people with dementia)
We whole heartedly agree with these findings, in deed would in our view rank them better than good, in fact mainly outstanding.
However, the inspection found three technical issues in respect of equipment and medicines that they considered in need of improvement and as a result the practice has been given an overall rating of “Requires Improvement”. We consider this a harsh assessment. The issues identified have or are being addressed by the practice.
All of our feedback and the responses to surveys indicate that this is a practice that meets the needs of its patients at a very high level.
As Chair I was invited to be part of the inspection. I felt that as both the team where from Gloucestershire they may not have had the fullest understanding of the issues and needs of an inner London practice.
Brian Harris, Chair, Patient’s Participation Group, Lavender Hill Group Practice
DR KROLL RETIREMENT
Dr Catherine Kroll will retire at the end of September after 36 years at the practice. Her patients should have a chance to see her if they want to, in the next 4 months.
LOW BACK PAIN SERVICE - GETUBETTER
Get the new Wandsworth GetUbetter App and then get your logon code via this weblink. This will open up a whole range of local services including physiotherapy for low back pain.
BETH JAMES MATERNITY LEAVE
Dr James is now off on maternity leave. We wish her and her new son very well. We will have 2 GPs, Dr Rizvia Khan and Dr Sally Monk to help us while she is away.
RESTRICTIONS TO PRESCRIBING
In line with NHS England’s guidance on conditions for which over-the-counter items should not be routinely prescribed, SW London CCG’s do not support routine prescribing of medicines available over the counter. Please click and read the following attachments providing more detail on this.
Self limiting and minor health conditions
Bath and shower emollients
Hay fever treatments
Hay Fever self treatment Guide
NEW accuRx SMS TEXT MESSAGING SERVICE
We have a new text messaging service, so that we can send you short messages directly from our clinical computer system. The heading will be accuRx, but the text will show it comes from one of us at Lavender Hill. It should make it easier for us to communicate with you, but you can't text back on it. You can use the GP apps or email or phone as before.
CONNECTED HEALTH PROVIDERS IN SOUTH EAST LONDON
We now have access to the computerised medical records of our patients who get services in Lambeth and Southwark, mainly Guys and St Thomas' Hospitals. Those providers in South East London will also be able to see selected parts of your GP record, to streamline your care with them.
For more information about their privacy rules click here
CONNECTED HEALTH PROVIDERS IN WANDSWORTH
Shortly, the various hospitals and community health providers including out of hours GPs in Wandsworth are going to be granted read only access to your GP medical record when they are seeing you, so that your treatment can be appropriate and streamlined. We can already see your records on the St George's Hospital IT system.
Please read the following document to find out more.
MATERNITY CARE GUIDANCE
If you find that you are pregnant, take a look at this PDF with the latest local guidance about local maternity care. We offer shared antenatal and postnatal care to all.
My Maternity Journey in South West London
GWT FIT WITH PARKRUN
Take a look at Parkrun
This is a free 5k run that happens on Clapham Common, among other places in London and across the UK – and beyond.
We have received good ratings on the national patient survey for 2018. Do take a look: NHS Patient Survey
SUMMARY CARE RECORDS
The Summary Care record procedure has now changed.
To opt out of having a Summary Care record you will now need to visit
Or call nhs digital on
0300 303 5678
Or email NHS digital on: email@example.com
WANDSWORTH WELLBEING HUB
Book a free appointment with Tisson Dulabdas; your local Community Navigator. Tisson holds clinics at Battersea Fields Practice every Thursday, 1pm-5pm
Tisson can help you to access local services, organisations, charities, activities and self-help groups that are available to help you.
To book an appointment contact the
Wandsworth Wellbeing Hub
Telephone: 0208 812 6700
Wandsworth Community Drug and Alcohol Service
The Wandsworth Community Drug and Alcohol service (WCDAS) offers specialist advice and support in Wandsworth. You can also find helplines, as well as charities that offer advice and information about drugs. Carers and family members can also find support.
St John's Therapy Centre, 162 St. John's Hill, Battersea, London, SW11 1SW
Telephone: 020 8812 4120 Please see the attached leaflet promoting their Tuesday open mornings.
Open Day Poster WCDAS
SAME DAY APPOINTMENTS - RING EARLY.
You can ring from 8 am for an urgent same day consultation. As the winter gets busier please ring before 10 am so that we can arrange to see you the same morning. It is much more difficult to fit you in if you ring late in the morning.
There is a new app designed for young people aged 10 to 24 years, check it out:
We now have a Facebook page which has some further posts if you are interested. You can also rate our services there :
ONLINE ACCESS TO MEDICAL RECORDS
We have enabled online access to your test results. Do register for online access to your medical record if you have not already done so, via this site or with the app and take a look.